Status Light Indicator - Make sure that there is power to the printer and check if the power LED indicator turns on.In case you are using a print server or the printer is being shared from another computer in your local network, please test the printer by connecting it directly to your computer. Connection - make sure that the USB cable is firmly connected to the printer and/or try with another USB cable.If the printer is not being recognized, please try the following: If you're lucky, your printer may even give you a test page with an error code or other information on it you can decipher.Purpose: View some basic troubleshooting steps that you can follow if you are having issues printing labels on your Mac operating system. If the printer can't even print its own test page, then you'll want to focus on repairing the printer rather than driver or software issues. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem. Click Open Print Queue > Printer and choose Print Test Page. On a Mac, open System Preferences > Printers and Scanners, then select your printer. Select your printer, then click Manage > Print a Test Page.

Windows' test pages can be printed by heading to Settings > Devices > Printers & Scanners. You can usually run your printer's self-test by pressing a series of buttons as the printer boots up, which you'll find outlined in your printer's manual.

Both your printer and your computer can print test pages that may help you narrow down your issue. If you still can't figure out the problem, it may help to run a few diagnostic tests. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.

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